Return and Refund Policy

At Smart Student, owned by HERBKRAFT, we are committed to providing high-quality digital educational resources to support your preparation for CBSE Class 12th Board Exams. Please carefully read our return and refund policy below:

1. No Refund Policy

All purchases of our digital model papers are final. Due to the nature of our products, we have a strict No Refund Policy, and no refunds will be issued under any circumstances.

2. Order Review

Before completing your purchase, we strongly encourage you to review your order details carefully, including the subjects and packages selected. Once the purchase is confirmed, it cannot be altered or refunded.

3. Access Issues

If you experience any issues accessing your purchased model papers, such as problems with the download link or file access, please contact us immediately at customercare@smartstudent.ai. Our team will ensure that the issue is resolved promptly and that you receive uninterrupted access to your materials.

4. Unauthorized Transactions

If you suspect that an unauthorized purchase has been made using your account, notify us immediately at customercare@smartstudent.ai. While we will investigate the issue thoroughly, refunds will not be provided for unauthorized transactions.

5. Support and Assistance

For any questions or concerns related to your purchase, our customer support team is available to assist you. You can reach us at customercare@smartstudent.ai or call us at +91-8094178178 during business hours (Monday to Saturday, 9 AM to 6 PM IST).

Important Note

By completing a purchase on our website, you acknowledge and agree to abide by this Return and Refund Policy.

Contact Information
Email: customercare@smartstudent.ai
Phone: +91-8094178178

We value your trust and are here to ensure your experience with Smart Student, owned by HERBKRAFT, is smooth and satisfactory.